Wedding Planning - Wedding Giveaways - Wedding Ideas

                                                         FAQ's for

General Q's
What if I want a different color ribbon for my gift boxes?
We spend lots of time choosing designs & patterns, and matching ribbon for each gift box set.
If you would like a different color ribbon choice for your gift sets, please include the information
in the Special Notes area of the order form.  We will do our best to grant your request.
 
What if I want to order large quantities?
We welcome large orders!  If you don't see the quantity available for the particular design you
are interesed in ~contact us.   Depending on the availability of materials, most large orders are
easily accomodated.  Additional processing time is required for large orders.

How will my gift box sets be packaged?
We take special care in packaging our gift box sets for shipment.  Each set is "nested" when
processed for shipment.  Each set of boxes get placed inside each other from smallest to largest.
Ribbon is rolled and placed inside the smallest box for safe arrival.  Each individual set is placed
 in a celophane bag for presentation and extra protection.

What color are the insides of the gift boxes?
Unless otherwise described, the gift boxes are lined in a matching neutral color -usually white or ivory.

What is gift box "lining"?
We describe the lining of the gift boxes as the parts unseen.  This includes the inside of the box,
the inside of the lid, and bottom of the gift box.
 

Shipping & Arrival Times

Will my order arrive in time for my Special Event?
We begin processing your order immediately upon receipt.  There is a place on the order form
to include the date of your Special Event.  If you need your items for a specific date, please
 enter the information in the space provided submitting your order.  If we are unable to fufill
the order by the date you requested,  we will contact you immediately.
 
How long will it take for my order to arrive?
-Most orders are shipped within 5 business days -or sooner!
-Allow 7-10 business days to receive your order, once it has been shipped.
-Tracking information is emailed to you as soon as it becomes available.

What if I need my order really FAST?
Most orders will arrive within 7-10 business days after the ship date. 
If you need your order
sooner, please contact us for special shipping rates.  Get Fast! processing is available for an
additional handling charge.  Charges for Get Fast! order processing are based upon each
specific order, as well as the availability of materials.
 
 
 Have more questions?
and we'll respond within 24 hours!
 
 
 
 
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